The speakerphone plays a call’s audio through the phone’s speaker. Muting a call turns off your microphone so you can’t be heard by the other person but you can still hear them 1. Button Name Description Answer button If there is an active call that has not been answered by the Avaya Communicator client, the call appears in a conversation setup stage where you can answer or join the call by clicking this button. Mute button Mutes or unmutes the audio. When the call is muted, the button is blue.
Participants have options from the phone keypad for Self-Mute with 4 then * to mute or unmute themselves, and Raise Hand with 5 then * to raise or lower their hands visible to the host from the online call management. NOTE: A participant cannot unmute their line if host has MUTE ALL enabled. How do I know who's on my conference call?
You can mute the microphone during a conversation. 1 Mute on: During a call, tap the Mute button, you will hear the “mute on” voice prompt. The mute reminder is repeated every 15 minutes alternating between the voice prompt and a tone. 2 Mute off: During a call, tap the Mute button, you will hear “mute off”.